Dispatch, GPS, billing rules, and claims — in one NEMT platform.
NEXUS Dispatch helps NEMT providers run faster operations with fewer denials: schedule and dispatch trips, track vehicles live, apply payer billing rules, and export EDI-ready claims.
Everything you need to run NEMT.
One workspace for dispatch, vehicle tracking, billing rules, claims exports, and reporting — with guardrails that keep teams consistent.
Dispatch lifecycle
Schedule, assign, and track trip status from pickup to completion with consistent workflows.
Live GPS + map
Understand where vehicles are in real time. Reduce no-shows and improve on-time performance.
Billing rules
Configure payer-specific rates: base + mileage, modifiers, rounding, and minimums.
Claims
Generate clean claim outputs with required trip data, and submitted to the EDI direclty.
Compliance guardrails
Role-based access, audit logs, and strong defaults for teams that handle sensitive member data.
Reporting
Trip volume, on-time rates, driver utilization, payer performance, and revenue signals.
Payroll integrations
Export trips, hours, and driver pay data to your payroll process for cleaner, faster reconciliation.
Fleet management
Track vehicles, assignments, and utilization with operational views that help dispatch teams stay ahead.
Driver app
Give drivers a simple workflow for trip details, statuses, and proof-of-service to reduce radio traffic.
Designed for compliance and accountability.
Protect member information with encryption, access controls, and auditability across trip, billing, and claim workflows.
- MFA-ready authentication flows
- Permissioned access by role and team
- Immutable logging for operational actions
- Centralized reporting for audits
Plans that scale with your fleet.
Simple tiers for growing teams — with enterprise options for complex operations and integrations.
Starter
Up to 5 vehicles- Basic dispatch board
- GPS tracking
- EDI integration
Growth
Up to 20 vehicles- AI-assisted dispatch
- Automated claims
- Driver mobile app
- Audit trail + role permissions
Enterprise
Custom- Custom integrations (API, EDI services)
- Dedicated onboarding + training
- Advanced reporting + exports
Prices shown are placeholders — update to match your go-to-market.
Questions, answered.
If you don’t see your question here, send a note — we’ll respond quickly.
Do you support billing rules per payer?
Yes — define base + mileage rules, rounding/minimums, and validations so claims come out consistent.
Can dispatchers see vehicles in real time?
Live location support depends on your GPS setup. NEXUS Dispatch is designed to plug into common tracking workflows.
Is it HIPAA compliant?
Yes — the app is encrypted and audit logs are stored in the database. HIPAA compliance also depends on how your organization configures and operates the system (access controls, policies, BAAs, and workforce training).
How long does onboarding take?
Small teams can start in one day. Larger ops typically roll out in phases (dispatch → billing rules → claims → EDI integrations).
Ready to modernize your NEMT operation?
Tell us your fleet size and workflows. We’ll tailor a demo around dispatch, GPS visibility, billing rules, and claim output.